Course details

One day workshop

for

Vet Nurses

Introducing a Consulting Nurse model into your clinic benefits the practice as a whole. Nurses feel valued as they utilise their skills and knowledge, vets’ workload is shared allowing more focus on patient care, client compliance increases through improved education in preventative healthcare and the quality of life of all patients improves.

Key learning areas:

  • Utilise their skills and knowledge in the consulting room
  • Communicate with clients on preventative healthcare to improve client compliance
  • Understand the client’s perspective and build long-term relationships
  • Develop structure and formalise the consultation following Consulting Nurse Models.
  • The frameworks of veterinary nurse consulting, the nurses’ role and the skills required
  • Communication skills to drive a positive client experience
  • Workflow processes across various Consulting Nurse Models
  • Facilitator

    Facilitator

    Jess Odgers

    BAppSc (Vet tech), Cert IV TAE, Cert IV VN

  • Facilitator

    Facilitator

    Jo Hatcher

    AVN, Cert IV TAE, Cert IV VN, Dip VN, RVN